Our Story

It all started
with the Photo Kiosks

It all started
with the Photo Kiosks

Maritime isn’t the most obvious industry for a software company.

But once you’ve experienced the realities of life at sea — its scale, its challenges, and its unique character — it’s easy to get hooked.

For us, the gateway was a project for AIDA Cruises in 2015: reinventing how onboard photos were sold.

Reinventing memories at sea

If you’ve ever sailed with cruise line, you know how carefree the experience can be.

One of those little luxuries is having professional photographers capture unforgettable moments of your journey.

But with thousands of passengers and photos taken daily, the traditional process of printing every photo and hanging it on a gallery wall was outdated:

  • Labor-intensive and costly
  • Wasteful in terms of materials and space
  • Frustrating for passengers searching for their own photos among thousands of others
  • There had to be a better way.

    The Photo Kiosk

    Our mission: build a digital-first solution with self-service kiosks powered by face recognition and on-demand printing.

    In just a few months of greenfield development, we:

    • built the entire kiosk software stack — from database to touchscreen UI
    • integrated custom hardware like printers, card readers, and cameras
    • deployed a heavy-duty face recognition engine
    • coordinated with multiple design and hardware vendors

    Trials of the sea

    When the first kiosks reached the ships, we braced for our sea trials. The feedback was instant and invaluable. Within three rollouts, we had a fully working version 1.

    The results spoke for themselves:

    • Passengers loved the easier experience
    • Revenues for the Photo Shops grew
    • Printing workload, costs, and environmental footprint dropped
    • Less deck space was needed for photo operations

    Never stop improving

    Soon, demand outpaced hardware. More kiosks were needed to avoid queues, driving up costs and space requirements. We had to think differently.

    The next revolution: Photo App

    Emerging mobile technology and machine learning opened a new door.
    We built our own lightweight face recognition component and took the concept beyond kiosks — straight into tablets and apps.

    The Photo App was
    yet another success!

  • More points of sale at a fraction of the cost
  • Smoother, more personal user experience
  • Increased revenue from digital photo sales
  • A formative experience

    Our work on the Photo Kiosk and later the Photo App projects became the cornerstone of our maritime experience.

    The key lessons we learned in our early days influence the way we work to this day.
    We now call these guiding principles: Going the extra mile